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Falco can monitor most alarm systems via a land based telephone line although we recommend using a cellular communicator. A cellular communicator transmits the security alarm signals to the monitoring center over the cellular network, is a more secure communication method and eliminates the need for a telephone line which can be tampered with or have a service disruption. With a Honeywell security system it also provides the ability to use Honeywell Total Connect for remote control of your alarm system and associated home automation devices.
We would like to inform you about the new types of telephone services and the impact they have on the monitoring of your security system. Commonly referred to as “VoIP” (Voice over Internet Protocol) and digital telephone service, these technologies allow you to make telephone calls via a broadband internet connection instead of using a traditional land based plain old telephone service "POTS" line. Typically, these new types of telephone service replace your traditional landline phone service.
There are several important things to consider before making the decision to use VoIP or digital telephone service:
Cellular transmission of security alarm signals to the monitoring center will eliminate the need for a telephone line, improve the reliability of your security system and is a more secure communication method.
We encourage you to check with us before making any changes to your existing telephone service. If you have already switched to VoIP or digital phone service, it is extremely important that you contact us.
Called sunsetting by the industry, cellular network carriers like AT&T and Verizon will stop supporting 3G cellular devices with a full switch off of 3G expected to be completed by the end of the year. Security systems that are monitored via cellular have long used a 3G connection to silently ensure there’s communication of the alarm signals with the monitoring center. Is everything ok? Do I need to alert the police of a break in? Has the smoke detector detected a fire? These are just some of the common messages that are relayed between the security system and the monitoring center. But without a 3G connection that service will be interrupted once the network carrier “sunsets” 3G meaning you won’t be able to get the same peace of mind that you currently do with your security system.
LTE stands for Long Term Evolution. It's a term used for the particular type of 4G that delivers the fastest cellular service. There are no current plans to sunset LTE as it is widely used within the industry in both commercial and consumer devices including the latest smartphones. You can ensure that your security system monitoring continues without worry by simply scheduling a swap out of the 3G cellular alarm monitoring transmitter with a 4G LTE transmitter allowing it to connect to the AT&T or Verizon cellular network.
We serve all of eastern Oklahoma including; Bartlesville, Bixby, Bristow, Broken Arrow, Claremore, Cleveland, Collinsville, Coweta, Cushing, Drumright, Edmond, Enid, Glenpool, Guthrie, Jenks, Miami, Muskogee, Oklahoma City, Okmulgee, Owasso, Pawhuska, Pawnee, Ponca City, Pryor, Sand Springs, Sapulpa, Shawnee, Skiatook, Stillwater, Tahlequah, Tulsa, Vinita and Wagoner, Oklahoma.